Terms of Use

Ottometric Terms of Use

Last updated 31 December, 2025

These Terms of Use (“Terms”) govern your access to and use of the websites, online services, and software platforms provided by Ottometric, Inc. (“Ottometric”, “we”, “us”, or “our”), including any content, features, or applications that link to these Terms (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

These Terms work together with our Privacy Policy, Cookie Policy, and, where applicable, any separate written agreement between Ottometric and your organisation (such as a master subscription agreement, order form, or data processing agreement). If there is a conflict between these Terms and a signed agreement, the signed agreement will control the extent of the conflict.

1. Eligibility and accounts

The Services are intended for business use. By using the Services, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have authority to bind your organisation to these Terms.

Some parts of the Services may require an account. You are responsible for:

Keeping your login credentials confidential.
All activity that occurs under your account.
Promptly notifying us of any unauthorised use or security incident.

We may require additional information from you or your organisation to verify identity or eligibility before granting or continuing access.

2. Acceptable use

You must use the Services in compliance with all applicable laws and these Terms. You agree not to:

Use the Services in any way that violates applicable law, regulation, or third‑party rights (including privacy, IP, and export laws).
Upload, store, or transmit content that is unlawful, harmful, deceptive, defamatory, or otherwise objectionable.
Attempt to gain unauthorised access to, test, or probe the vulnerability of any system or network related to the Services (including through scraping, scanning, or penetration testing) without our prior written permission.
Copy, modify, reverse engineer, decompile, or attempt to derive source code from the Services except to the extent permitted by law and only after giving us prior written notice.
Interfere with or disrupt the integrity or performance of the Services, including by introducing malware, excessive traffic, or automated access that is not in line with published APIs or usage limits.
Misrepresent your affiliation with any person or entity or use the Services to build a competing product or service.

We may suspend or restrict access to the Services if we reasonably believe that your use violates these Terms or creates a security, operational, or legal risk.

3. Subscriptions, trials, and changes to the Services

Access to certain features of the Services may be subject to a separate subscription agreement or order form between Ottometric and your organisation, which will set out commercial terms such as fees, subscription length, and usage limits.

We may offer free trials, beta features, or evaluation access. Such features are provided “as is” and may be modified or discontinued at any time without notice.

We may update or change the Services from time to time, for example to add or improve functionality, enhance security, or comply with law. If we make a change that materially reduces core functionality of a paid offering during a subscription term, we will use reasonable efforts to notify affected customers in advance through the Services, email, or your administrator.

4. Intellectual property and licences

All rights, title, and interest in and to the Services, including all software, interfaces, visual designs, text, graphics, logos, and underlying technology, are owned by Ottometric or its licensors and are protected by applicable intellectual‑property laws.

Subject to these Terms and any applicable subscription agreement, Ottometric grants you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Services for your internal business purposes during the term of your access. You may not resell, sublicense, or otherwise provide the Services to third parties except as expressly permitted in a separate written agreement with Ottometric.

Nothing in these Terms transfers ownership of any intellectual‑property rights in the Services to you. Likewise, except as described below, nothing in these Terms transfers ownership of your data to Ottometric.

5. Customer data and privacy

“Customer Data” means data, content, and information (including ADAS/AV datasets, logs, images, video, and associated metadata) that you or your organisation submit to or make available through the Services.

Between the parties:

Your organisation retains ownership of Customer Data.
Ottometric processes Customer Data solely to provide, maintain, secure, and improve the Services and to perform our obligations under these Terms or any applicable subscription agreement.

We may generate and use aggregated, anonymised, or de‑identified data derived from Customer Data and use of the Services, provided that such data does not identify you or any individual, for purposes such as improving the Services, analytics, and industry insights.

Our Privacy Policy explains how we collect, use, and protect personal data relating to visitors, users, and other individuals. Our Cookie Policy explains how we use cookies and similar technologies, and how you can manage your preferences. By using the Services, you acknowledge that personal data will be processed as described in those policies.

For customers subject to the EU/UK GDPR or similar laws, Ottometric will enter into a separate data processing agreement where required. That agreement will govern how we process personal data as a processor on your behalf.

6. Security, availability, and support

Ottometric implements appropriate technical and organisational measures designed to protect Customer Data and personal data against unauthorised access, loss, or alteration, taking into account the nature of ADAS/AV datasets and the risks associated with large‑scale real‑world driving data.

Unless otherwise agreed in a separate SLA, we aim to provide commercially reasonable availability of the Services, excluding planned maintenance windows and events outside our reasonable control (such as internet or infrastructure outages). We may perform scheduled maintenance that could temporarily affect availability; where practicable, we will perform such maintenance during off‑peak hours and provide notice through the Services or to your administrator.

Support offerings and response times may be described in separate documentation or agreements.

7. Third‑party services

The Services may interoperate with or allow you to enable integrations with third‑party products or services (for example, cloud platforms, analytics, or collaboration tools). Your use of any third‑party service is subject to that provider’s terms and policies, not ours.

Ottometric is not responsible for third‑party services and does not control how those third parties process data. Where we act as an integration point, we will handle personal data as described in our Privacy Policy and any applicable data processing agreement.

8. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, and Ottometric and its affiliates and licensors disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non‑infringement, and any warranties arising out of course of dealing or usage of trade.

In particular:

The Services are tools to help manage, analyse, and validate data; they do not themselves make safety guarantees, certify vehicle systems, or replace your own validation, safety, or regulatory processes in ADAS/AV programs.
You are solely responsible for how you use the outputs of the Services in your products, testing, and decision‑making.

Nothing in these Terms is intended to exclude or limit any warranty or liability that cannot be excluded or limited under applicable law.

9. Limitation of liability

To the fullest extent permitted by law:

Ottometric’s total aggregate liability arising out of or relating to the Services and these Terms, whether in contract, tort (including negligence), or otherwise, will be limited to the greater of (i) the amount you paid to Ottometric for access to the Services in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred US dollars (US$100) if you are using the Services without a paid subscription.
Ottometric will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, revenue, data, or business opportunities, even if it has been advised of the possibility of such damages and even if a remedy fails of its essential purpose.

These limitations do not apply to liability that cannot be limited under applicable law (for example, certain data‑protection or consumer‑protection obligations where they apply).

10. Indemnification

You agree to indemnify, defend, and hold harmless Ottometric, its affiliates, and their respective officers, directors, employees, and agents from and against any third‑party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your breach of these Terms or any applicable law.
Customer Data or other content you submit that infringes or violates any third‑party rights.
Your misuse of the Services.

If we seek indemnification, we will: (i) promptly notify you of the claim (provided that delay will not relieve your obligations except to the extent you are materially prejudiced), (ii) allow you to control the defence and settlement of the claim (with our approval not unreasonably withheld), and (iii) provide reasonable cooperation at your expense.

Any separate written agreement between Ottometric and your organisation may include additional or more detailed indemnity obligations, including indemnities from Ottometric.

11. Term, termination, and data after termination

These Terms apply for as long as you access or use the Services.

We may suspend or terminate your access to the Services (or any part of them) if:

You materially breach these Terms and fail to cure the breach within a reasonable period after notice, or
We reasonably believe your use of the Services presents a security, legal, or operational risk.

If you have a separate subscription agreement with us, that agreement will describe additional termination rights for both parties.

Upon termination:

Your right to access and use the Services will end.
We will handle Customer Data in accordance with our Privacy Policy, any applicable data processing agreement, and our data‑retention policies, including any agreed periods for data export or deletion.
Sections that by their nature should survive (including intellectual‑property provisions, disclaimers, limitations of liability, indemnities, and governing law) will continue to apply.

12. Governing law and disputes

Unless otherwise agreed in a written contract between Ottometric and your organisation, these Terms and any dispute arising out of or relating to them or the Services will be governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict‑of‑laws principles.

Any disputes will be brought exclusively in the state or federal courts located in or serving Boston, Massachusetts, and you and Ottometric consent to the personal jurisdiction of those courts.

If your organisation has a separate written agreement with Ottometric that specifies different governing‑law or venue terms, those terms will control.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms on our website with a new “Last updated” date, sending a notice through the Services, or emailing your account owner or administrator.

Your continued use of the Services after the updated Terms become effective will mean you accept the changes. If you do not agree to the updated Terms, you must stop using the Services.

14. Other important terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.

You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

These Terms, together with any applicable subscription agreement, order form, Privacy Policy, Cookie Policy, and data processing agreement, constitute the entire agreement between you and Ottometric regarding the Services, and supersede any prior or contemporaneous understandings relating to the Services.

15. Contact us

If you have any questions about these Terms or the Services, please contact us using the contact information provided on our website or in our Privacy Policy.